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Privacy Policy

 

This Privacy Policy sets out how we will treat the personal information which you provide to us while using the website located at www.members.finishmoremusic.com

At Finish More Music we are committed to safeguarding the privacy of our website visitors and maintaining the high levels of trust we have always sought to build with visitors who put their confidence in us. We have not, and never will sell or share our visitors data with other companies for marketing purposes. Building a strong relationship with you and continuing to develop our close community is of paramount importance to us.

This policy sets out how we treat personal information we collect from our visitors through this website and services we might make available to you from time to time.

  1. What information do we collect? 

    We may collect, store and use the following kinds of personal data:

    1. information about your visits to and use of this website;
    2. information about any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;
    3. information that you provide to us for the purpose of registering with us and/or subscribing to our website services and/or email notifications;
    4. and any other information you submit to us via the website or our services (collectively, “Your Content”), such as comments, enquiries, marketing preferences, and other information concerning your use of the website or our services.
  2. Information about website visits
    1. We may collect information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information in the administration of this website, to improve the website´s usability, and for marketing purposes.
    2. We use cookies on this website. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
    3. We may send a cookie which may be stored by your browser on your computer´s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website´s usability and for marketing purposes. We may also use that information to recognise your computer when you visit our website, and to personalise our website for you. For more information regarding our use of cookies please refer to section 5 below.
    4. You can set your browser to refuse cookies, or to alert you when websites send or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or cease functioning properly.
  3. Using your personal data
    Personal data submitted on this website or through our services will be used for the purposes specified in this privacy policy or in relevant parts of the website.In addition to the uses identified elsewhere in this privacy policy, we may use your personal information to:

    1. process your orders, register and administer your user account, and enable you to login and use the website and our services;
    2. improve your browsing experience by personalising the website;
    3. send information (other than marketing communications) to you which we think may be of interest to you by post or by email or similar technology;
    4. send to you marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you
    5. can inform us at any time if you no longer require marketing communications to be sent by emailing us at info@finishmoremusic.com); and
    6. to generally run and improve the website and our services.We will not without your express consent provide your personal information to any third parties for marketing purposes.
  4. Email Communications 

    The goal of our existing email communications is to inform our Newsletter Subscribers of new blog posts, tutorials or other information that we believe will be of interest. Some of our newsletters also include information on new products, promotions and the links to our new products.We do not sell or distribute (for financial gain or for free) or otherwise disclose any partner or customer e-mail addresses to any third parties except when legally required.

    Every newsletter contains an Unsubscribe link at the bottom of the message.

    Necessary Communication

    There are situations which by their own nature require us to send you emails. These include:

    1. Sending an email containing the link to activate your account for services such as online courses and our Finish More Music membership site.
    2. Sending an email containing the link to download a product you have purchased.
    3. Sending you invoices for each completed transaction on our website.
    4. Sending you emails concerning technical, legal and support matters.

    Please make sure you do not flag Finish More Music as ‘Spam’ or ‘Unsolicited’ in your email application. When you register and do not find an activation email in your inbox, please check your spam folder.

    When you get in contact with us (for example by email or via a form on the website) we will keep records of what is communicated. This is to ensure we have a record of our discussion for future reference and so we can improve the website.

     

  5. Cookies, Beacons and TrackingOur website uses ‘cookies’ and similar technologies. Cookies are small text files that are placed on your computer and mobile device by software that you install. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Cookies may also be stored in your internet browser by or on behalf of third parties, such as Google or providers of advertising services.

    We use cookies/beacons in the following ways:

    Authentication

    To log you into our website and service and keep you logged in.

    Preferences

    To remember information about you such as your preferred language and configuration.

    Analytics

    To help us understand how you use our website and services, and how often, so we can improve them to deliver a better experience for our users.

    To carry out research and statistical analysis to help improve our content, products and services.

    Retargeting

    We may use cookies to display advertisements to you about products and services we offer, which we think will be of interest to you based upon your previous use of our Website.

    We use analytics to collect and store anonymous statistical data about our users’ use of the website. Some of the cookies we use are essential for parts of the website to operate and have already been set. You may delete and block all cookies, but parts of the website may not work properly.

    We may also collect information about your computer, mobile phone (or other portable or static device used to access the website) and your visit to the website, including where available your IP address, operating system, login, device name, screen name and browser type, for system administration and to report aggregate information if necessary our advertisers.

    We may use other technologies such as pixel tags, clear GIFs and web beacons on the website.

    For more information about cookies, please visit allaboutcookies.org. If you do not wish for us to use cookies when you use the Website, please adjust your Internet browser settings to decline cookies (your computer’s help documentation should tell you how to do this). If you choose to decline cookies, some parts of the website may not work properly. By using the website, you agree to our use of cookies as described above.

    If you want to learn about how to opt out of Google’s use of cookies, please visit https://tools.google.com/dlpage/gaoptout/ or your Google Ads Settings (www.google.com/settings/ads). The Google Analytics terms of service can be accessed here: www.google.co.uk/analytics/terms/us.html.

  6. Other disclosures
    In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

    1. to the extent that we are required to do so by law;
    2. in connection with any legal proceedings or prospective legal proceedings;
    3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
    4. if we buy or sell, or are negotiating the purchase or sale, of any business or assets, in which case your personal information may be shared with the purchaser or seller for that purpose.

    Except as provided in this privacy policy, we will not provide your information to third parties.

  7. International data transfers 

    Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.By submitting your information you agree to our use of the data as described in this privacy policy. This includes transferring your data to, and storing it at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or our suppliers. These staff or suppliers may be engaged in the processing of your orders, payments or the provision of support services.

  8. Security of your personal data
    We will take reasonable precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the InternetWe will store all the personal information you provide on secure servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.

    You are responsible for keeping your passwords confidential. We will not ask you for your passwords.

  9. Data Retention
    We will retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.

    For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

    In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

  10. Policy amendmentsWe may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
  11. Your rights
    You may instruct us to amend, delete or provide you with any personal information we hold about you.You may instruct us not to process your personal data for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes. You can also instruct us not to use your personal data for marketing purposes by email (to info@finishmoremusic.com) at any time.

    You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.

  12. Third party websitesThe website and some of our downloadable products and documents may contain links to other websites, plug-ins and applications. We are not responsible for the privacy policies of third party websites. When you leave our website, we encourage you to read the privacy policy of every website you visit.
  13. Financial InformationThe website does not store your credit card and payment details on our server. The website retains details of your purchases and purchased products in your profile, but no sensitive details relating to your payment methods are stored or handled by Finish More Music
  14. Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to info@finishmoremusic.com or by post to:

Keith Mills t/a Finish More Music, address 2 Somerfield Close, Tadworth, KT20 6DB.